FAQ’S
How to buy cannabis online with Silverstreak.
The Silverstreak team is here to help answer all your questions about how to buy cannabis online with us. Our team of cannabis delivery pros is here seven days a week to serve you. Below are the answers to the most often asked questions. Reach out to us if you have a more detailed question. Hop on our online menu and get started with an online order when you are ready to get started.
Orders & Delivery Questions
Can I call for support?
Give us a ring at 916-741-7339 for immediate assistance.
How old do I have to be to order delivery?
Medical customers are able to order cannabis delivery with a valid government ID proving you are over the age of 18 AND a valid medical marijuana card issued in the state of California.
What forms of ID are accepted?
Your state driver’s license, state identification card, or passport can work as a valid form of identification. 2 forms of identification are required. Driver’s License, and any second form of ID along with a selfie of you holding your drivers license.
What is your delivery range?
We deliver to the Sacramento and all surrounding cities within 80 miles. We may go further depending on location. We recommend calling our dispatch center to see if we are able to make a delivery to you! We pride ourselves with having the largest delivery zone in northern California.
What types of payment do you accept?
We accept cash or debit cards via PayTender. Ask your dispatcher about PayTender today! If paying with cash, exact change is appreciated. Drivers carry minimal change.
Do I have to create an account to order delivery?
Yes, Fill up your shopping cart and you’ll be prompted to create an account during checkout. When you come back to order cannabis delivery again, just login and all your account details will be saved.
May I tip the driver?
Tips are appreciated, but not required. Our team works hard to provide you with five star service and we are grateful for any gratuity that you contribute.
Is there an order minimum?
How long will my order take?
Typically orders are delivered within 30-60 minutes. Delivery time can depend on time of day and location. Feel free to give us a call to get an accurate delivery time estimate.
How does the customer loyalty program work?
We want you to be rewarded for shopping with us! After every purchase of $80 or more before taxes, you will get 1 sticker added to your Loyalty Card! After 6 stickers, you will be rewarded with $30 off your next purchase!
General Questions
How do I reach customer support?
How do I create an account?
I received the wrong item.
My order arrived damaged.
Are my neighbors/colleagues all going to know that I just ordered cannabis?
WElcome
The all new Silverstreak
Silverstreak is launching an all new website this week. Stay tuned as we bring you the best online ordering system in cannabis.